PRIVACY POLICY
I.- Who is the person in charge of processing your data?
This privacy policy (hereinafter, the "Privacy Policy") applies to all personal data that the user provides to Ms. Irene Luceño Rodríguez, as data controller, through of online forms or when carrying out a therapy session, either in person or by videoconference.
For the purposes of this Privacy Policy, "User" should be understood as any natural person interested in the products and services that Ms. Irene Luceño Rodríguez offers through her website irenepsicosex.com. Irene Luceño Rodríguez, as data controller, will request, prior to the provision of their personal data, the express consent of the User to this Privacy Policy, when necessary and to any other aspect that requires the prior authorization of the User. same. The objective of this Privacy Policy is to give transparency to the information on how we treat your data and to protect the information on the Internet and the data that the user may enter on the web.
The User may contact the data controller via the email address lopdireneluceno@gmail.com in the event of any questions or needs regarding data protection.
II.- For what purpose do we process your personal data?
The User is hereby informed that the person responsible for processing will process the personal data that the User provides through the online forms or during the contracting process of any of the Irene Luceño Rodríguez services, for the purposes that are indicated below, to the extent that there is a legal basis for each treatment as explained below:
Manage the requests that the User makes on the website, such as newsletter subscriptions, appointment requests, patient testimonials, etc.
Registration of activities and data processing:
Contact form: Your name and email will be collected to respond to your request for information and store it in our Wix database.
Newsletter subscription form: Irene Psicosex uses the Wix and Mailchimp newsletter delivery service. It treats the data in order to carry out its subscription management and newsletter sending services that stores your email data, name and acceptance of the subscription. You can unsubscribe from the newsletter at any time through a link located at the end of each mailing you receive.
Other forms: Google Forms, a complete forms service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Forms uses "cookies", which are text files placed on your computer, to help anaivars.com analyze how users use the website. The information that the user provides is used to get to know the patient better and prior to an interview and/or session and will be directly transmitted and archived by Google on servers in the United States.
Purchase form: To access the services offered on our website, the user has a reservation form where contact and payment information will be required. The data is stored on Wix servers.
During the purchase process, we collect information about you, such as name, address, email, telephone, payment details and others necessary to process your orders.
The purpose of requesting this data is:
Send you important information regarding your account and your reservations.
Respond to your requests, complaints and refund requests.
Process payments and prevent fraudulent transactions.
Additionally, we also collect the following information:
Location and traffic data (including IP address and browser) to estimate taxes.
Your comments and reviews if you decide to leave them.
Essential cookies.
Name, address, telephone, email and password of your buyer account, to allow you to access your account if you have decided to create one when booking.
III.- What is the legitimacy for the processing of your personal data?
The legal basis for the treatment of the data is the consent that is requested from the User, without in any case the withdrawal of the same conditions the validity of the treatment carried out prior to said revocation.
The controller, at the time of registration, will collect and process the personal data essential for registration and access to the User's personal space. In the event that the latter decides to request an appointment, the necessary data will be collected and processed to manage said request (including name, surname, DNI, address, etc.). The User knows and accepts that the non-completion of certain personal data will prevent the data controller from providing all those services linked to such data. In no case will the data controller transfer, exploit this data or use it for a use other than that expressly indicated here. Likewise, under no circumstances will special category data be collected through the web.
IV.- How long do we keep your personal data?
The person responsible for treatment will keep the data of patients who have contracted a therapy, for the duration of the therapy, and for five years after its completion.
V.- Who has access to your personal data?
An optimal provision of the service that Irene Luceño Rodríguez offers through its website may require that other third-party service providers access the User's personal data as data processors. By accepting this Privacy Policy, the User understands and consents to the transfer of their data to third parties for the sole purpose of a correct provision of the service.
In addition to the foregoing, the person responsible for processing may transfer or communicate personal data to meet their obligations to Public Administrations in cases where this is required in accordance with current legislation at all times and, where appropriate, also to other bodies. such as the State Security Forces and Bodies and the Judicial bodies.
VI.- What are the rights of users?
The User is informed of the possibility of exercising the rights of access, rectification, opposition, deletion, portability and limitation of treatment, as well as rejecting the automated processing of personal data collected by the data controller.
Said rights may be exercised free of charge by the User, and, if applicable, whoever represents them, by means of a written request to iluceno@ucm.es. Said request must contain the reference "Data Protection" in the subject and must include the following data: name and surname of the User, DNI / NIE and request in which the request is specified. In the case of representation, it must be proven by means of a reliable document.
In addition to the above rights, the User will have the right to withdraw the consent granted at any time through the procedure described above, without said withdrawal of consent affecting the legality of the treatment prior to its withdrawal. In these cases, Irene Luceño Rodríguez will continue to process the User's data to the extent permitted by applicable law.
The data controller reminds the User that they have the right to file a claim with the relevant control authority, this being the Spanish Agency for Data Protection www.aepd.es.
VII.- From what age can the User access our services?
The Irene Luceño Rodríguez website is not directed at children under 18 years of age. By accepting this Privacy Policy, the User declares and guarantees that they are over 18 years of age.
VIII.- What security measures have we implemented?
Irene Luceño Rodríguez undertakes to comply with her obligation to secrecy of personal data and her duty to store them, and will adopt the necessary measures to prevent their alteration, loss, treatment or unauthorized access, in accordance with what is established by regulations. applicable.
The necessary technical and organizational security measures have been implemented to guarantee the security of your personal data and prevent their alteration, loss and unauthorized treatment and/or access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.
Irene Luceño Rodríguez is concerned about privacy, in order to reinforce the confidentiality and integrity of the information in her organization, she continuously maintains the supervision, control and evaluation of her processes to ensure respect for the privacy and security of the information, according to the international standards.
IX.- Use of cookies
Our website uses cookies to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve it. You can obtain more information about the use of cookies in la Cookies Policy .
X.- Links
The Irene Luceño Rodríguez website may include hyperlinks to other sites that are not operated or controlled by it. Therefore, it is not possible to guarantee, nor be held responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices. Before providing your personal information to these non-Irene Luceño Rodríguez websites, please note that their data protection compliance may differ from ours.
XI.- Modification of the Privacy Policy
Irene Luceño Rodríguez may modify its Privacy Policy in accordance with the applicable legislation at any time. In any case, any modification of the Privacy Policy will be duly notified to the User so that he is informed of the changes made in the processing of his personal data and, in the event that the applicable regulations so require, the User can grant Your consent.